We want your goodies to reach you as quickly as possible! Your order should arrive within 3-5 working days for UK orders, but please allow a maximum of 14 working days for delivery. Should there be any delay with the expected delivery time we will contact you via e-mail. If you would like your order delivered via first class mail and dispatched the same day please contact us and we will try our best to do this for you. Delivery Costs UK & Ireland: Free Shipping (on orders over £40) - orders are dispatched using royal mail standard post. Europe: £3.95 Post & packaging per order. Orders are dispatched using standard post. Rest of World: £5.95 Post & packaging per order. Orders are dispatched using standard post. Import Duties (for all orders placed outside the UK) If you order any products for delivery outside the UK, please be aware that they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order. Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws. Tracking your order To track your order contact us with the following information; the date your order was placed, order number, your full name and billing address and phone number and we will check your order status and send you an update. Our Refunds Policy Please see our Terms and Conditions for full details. Gift Wrapping Are you ordering a gift for somebody? Then save on time and postage expenses, by choosing our new FREE gift wrapping service. We can deliver to anywhere in the world, so let us do the work for you and help you surprise that someone special. All gift wrapped products are beautifully presented in thick brown paper trimmed with a yellow ribbon and a matching gift tag. Simply select 'Free Gift Wrap' at the checkout. If you're pushed for time, specify the recipient's address for delivery instead of your own at the checkout and it will be sent straight to them. You can even compose a personalised message at the checkout.